Main Street Pens

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Warranties and Policies

(You were counting on this, right?)

Length of warranty: All pens are guaranteed for one year from date of repair or sale.
What is covered: Restoration work and parts used in restoring your pen.
What is not covered: Pens that have been misused, or abused, pens that have been filled with India (drawing) ink; and cracks or other damage not related to the repairs performed on the pen. Pens that have been opened or worked on by anyone other than Main Street Pens.
What we will do in case
of a warranty claim:
We will correct the defect and return the pen to you at our expense.
What you need to do: Save your receipt! Send the pen to us with a copy of your receipt and a with note explaining the problem you are experiencing. An email letting us know that the pen is being sent would be helpful! It's as simple as that.
Return policy on pens sold:
The repair warranty applies to all pens sold.
Pens may be returned for refund or exchange  if :
* They are returned in the same condition in which they were sold.
*  You return the pen  within 10 days of being received.  Since we ship by priority mail, it is assumed that the pen is received 2 days after it is shipped.
* Please note that we do not refund shipping charges.
© 2007 Ron Zorn

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